Wednesday, March 10th, 2010

Customer Satisfaction Survey

Thank you for taking the time to complete this survey. It is our goal to provide the best possible service to our customers and we need your feed back to help us understand if we did a good job or not. Please fill out this survey and press the submit button, SEI management will contact all customers who have concerns or questions about their new Bell Express Vu System installation.

Name:
Address:
City:
Province:
Postal Code:
Telephone #, Home:
Telephone #, Work:
Telephone #, Cell:
Best Time to Call:
Date of Installation:
OMC Order Number:
Technician Name and ID#:
Was the installer courteous and polite?	Yes	No
Did the installer go over the details and get your approval before beginning the job?	Yes	No
Did the installer do a neat and tidy job?	Yes	No
Did the installer ground the system?	Yes	No Don't Know
Did the installer clean up the work areas after the job?	Yes	No
Did the installer give you a product demonstration?	Yes	No
Did the installer advise you on specialty products to enhance your system’s performance?	Yes	No
Did the installer give you copies of the SEI and Express Vu documents?	Yes	No
Other Comments for SEI / Express Vu management: (Opens a text box)

Please rate your overall satisfaction of the installation (1 Not Satisifed - 10 Very Satisified)
Would you like to be contacted by SEI management?	Yes	No

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